Frequently Asked Questions

Where is New Midland Self Storage located?

Find New Midland Self Storage at 115 N Calderwood St, Alcoa, TN 37701.

What are the office hours?

Monday through Saturday between 9 AM and 6 PM.

When can I access my storage unit?

Access your belongings 24/7. No appointments or phone calls.

Do you offer climate-controlled storage units?

We do offer climate-controlled storage units. Safely store your electronics, artwork, wooden or leather furniture, photographs, and other items that may be susceptible to damage.

Is the facility safe and secure?

Our facility is under 24-hour video surveillance, fully fenced, and gated with coded entry.

Am I required to store long-term?

Store short or long-term. We offer month-to-month leases.

What documentation do I need to rent?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card.